We presented a webinar along with the Associated General Contractors of America (AGC) which discussed how to build lasting relationships by leveraging construction data to prove your value and grow your company in a competitive market.
We all know that companies’ reputations are based on past behavior, experience, quality delivered and business practices. Here are 5 key takeaways from the webinar on how to build a trusting relationship with clients.
1. Reputation is the most vital part of security work and in continuing to build a relationship with current and future clients.
2. Delivering high-quality work is the most important factor in earning a good reputation.
3. Price isn’t always the most important factor to the client.
4. Understanding the client’s expectations and goals helps to manage a trusting relationship.
5. Tension can result from miscommunication and expectations that aren’t met. Satisfaction results from accuracy, clarity and transparency.
What other ways have you found to foster a trusting relationship with clients?
To find out more about putting these ideas into practice, view the full webinar.
